Frequently Asked Questions

Sauna2Go rents a mobile wood-fired cedar barrel sauna to customers in Prince George, BC (and surrounding area). Every rental includes delivery, setup/orientation, and firewood.

Yes, Sauna2Go is an incorporated company (Sauna2Go Rentals Ltd.) and is registered both federally (GST: 75787 2551 RT0001) and provincially (PST: PST-1482-4781). 

We maintain a business licence with the City of Prince George (Licence: 00083223), and we carry general liability insurance.

We accept most major credit cards, e-transfers,  and of course cash! (Full payment is due at the time of booking.)

We recognize that ‘life happens’, and we will work with all customers to re-book whenever possible. Cancellations made 7+ days in advance will receive a full refund.  Between 3-7 days receive 50% refund, and cancellations with less than 48-hrs notice forfeit their booking fee.

Absolutely! We offer free delivery within Prince George city limits, but we do charge an additional $1.50/km to outlying areas. (Some exceptions apply. Contact us for details)

Guess that depends if you’re complete strangers or super close pals! We recommend 4-6 people for a comfortable experience.

We typically try to do our drop-offs and pickups outside of traditional 9am – 5pm business hours when people are usually home.  We negotiate this with each client to find a time that works for everyone.

Yes! Each rental includes firewood and easy-to-use fire starter cubes made from environmentally friendly materials, along with a standard BBQ lighter.  We provide you with an orientation/demonstration upon delivery, and are happy to get your first fire started for you.

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